Effective: 31.10.2024
1) Preamble
Welcome to our website! In the following, we want to detail which data we process when and to what purpose and on which legal basis. This is to explain how the services we offer work and how the protection of your personal data is guaranteed in doing so. According to article 4(1) of the General Data Protection Regulation (GDPR), personal data means any information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly. For more information see GDPR art. 4(1), among others. To view, save and print this Data Privacy Statement at any time go to https://www.euroakademie.de/privacy-policy.
Insofar as we claim our legitimate interest or the legitimate interest of a third party (GDPR art. 6 (1) (f)) as grounds for the lawfulness of processing personal data, you have the right to object according to GDPR art. 21:
According to GDPR art. 21 you have the right
to object at any time to the processing of your personal data. When this happens, we will cease processing your personal data for the purpose of direct marketing or any profiling related to such direct marketing.
Neither will we process your personal data for any other purposes after your objection unless we can demonstrate compelling legitimate grounds for such processing which override your interests, rights and freedoms, or for the establishment, exercise or defense of legal claims (see e.g. GDPR art. 21 (1), the so-called ‘limited right of objection’). In this case you will have to state reasons for the objection on grounds relating to your particular situation.
Where personal data is processed for scientific or historical research purposes or statistical purposes pursuant to GDPR art. 89 (1), you have the right to object to processing of your personal data on grounds relating to your particular situation unless such processing is necessary for the performance of a task carried out for reasons of public interest (see GDPR art. 21 (6)).
In each chapter, we will specifically refer to the right of objection again (e.g. by stating: 'You have the right of objection'), provided there is such a right. There, you will also find additional information with regard to exercising your right of objection.
In order to help clarify the following Data Privacy Statement, we will include various links to information and data protection notes on external websites (see also chapter titled ‘Social Networks & External Links’ in this Data Privacy Statement). We aim to diligently update the links included in this Data Privacy Statement as necessary. Nevertheless, it is possible that links might not work properly due to periodic updating of the cited websites. If you encounter a dead or broken link, we kindly ask that you inform us so we can replace it with an updated link.
2) Controller
(1)
For the purpose of GDPR art. 4 (7) relating to the processing of personal data, controller is:
Euro-Schulen-Organisation GmbH
Hauptstraße 23
63811 Stockstadt am Main, Germany
Phone: 0049 6027 41880
Fax: 0049 6027 418820
Email: info@euroakademie.de
(2)
The location you selected is the exclusive Controller for processing personal data in accordance with GDPR art. 4 (7) with regard to the following chapters “Information Material Form”, “Contact Form”, “Consultation Form”, “Application Form” and “'You are welcome!' Form”.
If you use the option to contact a location by post, phone, fax or email (chapter 18) Making Contact), the location you addressed when making contact is the exclusive Controller for processing your personal data in accordance with GDPR art. 4 (7).
The names and contact information of the appropriate locations are as stated below:
(2.2.1) Location: Euro Akademie Altenburg
Euro-Schulen gemeinnützige Gesellschaft für berufliche Bildung und Beschäftigung Thüringen mbH
Münsaer Straße 33
04600 Altenburg, Germany
Phone: 0049 3447 310630
Fax: 0049 3447 310631
E-Mail: altenburg@euroakademie.de
(2.2.2) Location: Euro Akademie Aschaffenburg
Euro-Berufsfachschule für Wirtschaft und Fremdsprachen gGmbH
Goldbacher Straße 6
63739 Aschaffenburg, Germany
Phone: 0049 6021 4436970
Fax: 0049 6021 4488456
E-Mail: aschaffenburg@euroakademie.de
(2.2.3) Location: Euro Akademie Bamberg
Euro-Berufsfachschule für Wirtschaft und Fremdsprachen gGmbH
Ludwigstraße 25
96052 Bamberg, Germany
Phone: 0049 951 9860813
Fax: 0049 951 9860820
E-Mail: bamberg@euroakademie.de
(2.2.4) Location: Euro Akademie Berlin
Euro-Schulen gemeinnützige Gesellschaft für berufliche Bildung und Beschäftigung Berlin Brandenburg mbH
Berliner Straße 66
13507 Berlin, Germany
Phone: 0049 30 43557030
Fax: 0049 30 43557059
E-Mail: berlin@euroakademie.de
(2.2.5) Location: Euro Akademie Bitterfeld-Wolfen
Euro-Schulen gemeinnützige Gesellschaft für berufliche Bildung und Beschäftigung Sachsen-Anhalt mbH
Wasserturmstraße 1
06803 Bitterfeld-Wolfen, Germany
Phone: 0049 3493 73609
Fax: 0049 3493 73612
E-Mail: bitterfeld-wolfen@euroakademie.de
(2.2.6) Location: Euro Akademie Bonn
Euro-Schulen Rheinland GmbH
Gerhard-von-Are-Str. 8
53111 Bonn, Germany
Phone: 0049 228 97896510
Fax: 0049 228 97896520
E-Mail: bonn@euroakademie.de
(2.2.7) Location: Euro Akademie Chemnitz
Euro-Schulen gemeinnützige Gesellschaft für berufliche Bildung und Beschäftigung Südsachsen mbH
Hartmannstr. 3a
09111 Chemnitz, Germany
Phone: 0049 371 43311230
Fax: 0049 371 433112320
E-Mail: chemnitz@euroakademie.de
(2.2.8) Location: Euro Akademie Dessau
Euro-Schulen gemeinnützige Gesellschaft für berufliche Bildung und Beschäftigung Sachsen-Anhalt mbH
Antoinettenstraße 37
06844 Dessau-Roßlau, Germany
Phone: 0049 340 25492611
Fax: 0049 340 25492633
E-Mail: dessau@euroakademie.de
(2.2.9) Location: Euro Akademie Dortmund
Euro-Schulen Westfalen GmbH
Westfalendamm 80
44141 Dortmund, Germany
Phone: 0049 231 1815856
Fax: 0049 231 1815864
E-Mail: dortmund@euroakademie.de
(2.2.10) Location: Euro Akademie Dresden
Euro-Schulen gemeinnützige Gesellschaft für berufliche Bildung und Beschäftigung Sachsen mbH
Wiener Platz 6
01069 Dresden, Germany
Phone: 0049 351 4845120
Fax: 0049 351 48451220
E-Mail: dresden@euroakademie.de
(2.2.11) Location: Euro Akademie Erfurt
Euro-Schulen gemeinnützige Gesellschaft für berufliche Bildung und Beschäftigung Thüringen mbH
Juri-Gagarin-Ring 90
99084 Erfurt, Germany
Phone: 0049 361 30254713
Fax: 0049 361 30254799
E-Mail: erfurt@euroakademie.de
(2.2.12) Location: Euro Akademie Görlitz
Euro-Schulen gemeinnützige Gesellschaft für berufliche Bildung und Beschäftigung Sachsen mbH
Straßburg-Passage
02826 Görlitz, Germany
Phone: 0049 3581 76460
Fax: 0049 3581 403776
E-Mail: goerlitz@euroakademie.de
(2.2.13) Location: Euro Akademie Halle
Euro-Schulen gemeinnützige Gesellschaft für berufliche Bildung und Beschäftigung Sachsen-Anhalt mbH
Ernst-Kamieth-Straße 2 b
06112 Halle (Saale), Germany
Phone: 0049 345 2028053
Fax: 0049 345 6140633
E-Mail: halle@euroakademie.de
(2.2.14) Location: Euro Akademie Hamburg
Hamburger Fremdsprachen- und Wirtschaftsschule GmbH
Wendenstr. 4
20097 Hamburg, Germany
Phone: 040 30978622
Fax: 040 30978611
E-Mail: hamburg@euroakademie.de
Euro-Schulen gemeinnützige GmbH
Wendenstr. 4
20097 Hamburg, Germany
Phone: 0049 40 30978622
Fax: 0049 40 30978611
E-Mail: hamburg@euroakademie.de
(2.2.15) Location: Euro Akademie Hannover
euro-sprachschule Hannover Berufsfachschule - Wirtschaftsassistent-Fremdsprachen und Korrespondenz gGmbH
Hamburger Allee 26
30161 Hannover, Germany
Phone: 0049 511 336179351
Fax: 0049 511 336179355
E-Mail: hannover@euroakademie.de
Euro-Schulen Hannover GmbH
Hamburger Allee 26
30161 Hannover, Germany
Phone: 0049 511 336179351
Fax: 0049 511 336179355
E-Mail: hannover@euroakademie.de
(2.2.16) Location: Euro Akademie Hohenstein-Ernstthal
Euro-Schulen gemeinnützige Gesellschaft für berufliche Bildung und Beschäftigung Sachsen mbH
Antonstraße 4
09337 Hohenstein-Ernstthal, Germany
Phone: 0049 3723 66339
Fax: 0049 3723 66366
E-Mail: hohenstein-ernstthal@euroakademie.de
(2.2.17) Location: Euro Akademie Jena
Euro-Schulen gemeinnützige Gesellschaft für berufliche Bildung und Beschäftigung Thüringen mbH
Göschwitzer Straße 22
07745 Jena, Germany
Phone: 0049 3641 387545
Fax: 0049 3641 387538
E-Mail: jena@euroakademie.de
(2.2.18) Location: Euro Akademie Köln
Euro-Schulen Nord GmbH
Bahnhofstr. 3
51379 Leverkusen, Germany
Postadresse:
Widdersdorfer Straße 252
50933 Köln
Phone: 0049 221 736074
Fax: 0049 221 739754
E-Mail: koeln@euroakademie.de
(2.2.19) Location: Euro Akademie Leipzig
Euro-Schulen gemeinnützige Gesellschaft für berufliche Bildung und Beschäftigung Sachsen mbH
Rosa-Luxemburg-Straße 23
04103 Leipzig, Germany
Phone: 0049 341 35053530
Fax: 0049 341 350535333
E-Mail: leipzig@euroakademie.de
(2.2.20) Location: Euro Akademie Magdeburg
Euro-Schulen gemeinnützige Gesellschaft für berufliche Bildung und Beschäftigung Sachsen-Anhalt mbH
Am Fuchsberg 11
39112 Magdeburg, Germany
Phone: 0049 391 61093022
Fax: 0049 391 6109308
E-Mail: magdeburg@euroakademie.de
(2.2.21) Location: Euro Akademie Mainz
Euro-Schulen Rhein-Main GmbH
Wallstr. 11
55122 Mainz, Germany
Phone: 0049 6131 5884422
Fax: 0049 6131 588429
E-Mail: mainz@euroakademie.de
(2.2.22) Location: Euro Akademie Meißen
Euro-Schulen gemeinnützige Gesellschaft für berufliche Bildung und Beschäftigung Sachsen mbH
Neugasse 39/40
01662 Meißen, Germany
Phone: 0049 3521 732507
Fax: 0049 3521 732514
E-Mail: meissen@euroakademie.de
(2.2.23) Location: Euro Akademie Nürnberg
Euro-Berufsfachschule für Wirtschaft und Fremdsprachen gGmbH
Karl-Grillenberger-Str. 3a
90402 Nürnberg, Germany
Phone: 0049 911 2874770
Fax: 0049 911 2874771
E-Mail: nuernberg@euroakademie.de
(2.2.24) Location: Euro Akademie Oldenburg
Euro Akademie Oldenburg gGmbH
Staulinie 11
26122 Oldenburg, Germany
Phone: 0049 441 2184050
Fax: 0049 441 2184040
E-Mail: oldenburg@euroakademie.de
(2.2.25) Location: Euro Akademie Pößneck
Euro-Schulen gemeinnützige Gesellschaft für berufliche Bildung und Beschäftigung Thüringen mbH
Carl-Gustav-Vogel-Straße 13
07381 Pößneck, Germany
Phone: 0049 3647 505520
Fax: 0049 3647 5055211
E-Mail: poessneck@euroakademie.de
(2.2.26) Location: Euro Akademie Riesa
Euro-Schulen gemeinnützige Gesellschaft für berufliche Bildung und Beschäftigung Sachsen mbH
Paul-Greifzu-Straße 30
01591 Riesa, Germany
Phone: 0049 3525 501311
Fax: 0049 3525 501321
E-Mail: riesa@euroakademie.de
(2.2.27) Location: Euro Akademie Rochlitz
Euro-Schulen gemeinnützige Gesellschaft für berufliche Bildung und Beschäftigung Südwestsachsen mbH
Sternstraße 1 // Haus 5
09306 Rochlitz, Germany
Phone: 0049 3737 41087
Fax: 0049 3737 781278
E-Mail: rochlitz@euroakdemie.de
(2.2.28) Location: Euro Akademie Tauberbischofsheim
Euro-Schulen gemeinnützige Gesellschaft für berufliche Bildung und Beschäftigung mbH
Bahnhofstraße 17
97941 Tauberbischofsheim, Germany
Phone: 0049 9341 92820
Fax: 0049 9341 9282-11
E-Mail: tauberbischofsheim@euroakademie.de
(2.2.29) Location: Euro Akademie Trier
Euro-Schulen für Rheinland-Pfalz GmbH
Nagelstraße 10
54290 Trier, Germany
Phone: 0049 651 9756113
Fax: 0049 651 9756120
E-Mail: trier@euroakademie.de
(2.2.30) Location: Euro Akademie Weißenfels
Euro-Schulen gemeinnützige Gesellschaft für berufliche Bildung und Beschäftigung Sachsen-Anhalt mbH
Südring 129
06667 Weißenfels, Germany
Phone: 0049 3443 3350
Fax: 0049 3443 335111
E-Mail: weissenfels@euroakademie.de
(2.2.31) Location: Euro Akademie Wiesbaden
Euro-Schulen gemeinnützige Gesellschaft für berufliche Bildung und Beschäftigung mbH
Luisenstraße 28
65185 Wiesbaden, Germany
Phone: 0049 611 9920820
Fax: 0049 611 9920810
E-Mail: wiesbaden@euroakademie.de
(2.2.32) Location: Euro Akademie Würzburg
Euro Akademie Berufsfachschulen und Fachakademie für Sozialpädagogik und Erzieher Main Tauber gGmbH
Paradeplatz 4
97070 Würzburg, Germany
Phone: 0049 9341 92820
Fax: 0049 9341 92821
E-Mail: wuerzburg@euroakademie.de
(2.2.33) Location: Euro Akademie Zwickau
Euro-Schulen gemeinnützige Gesellschaft für berufliche Bildung und Beschäftigung Sachsen mbH
Max-Pechstein-Straße 29
08056 Zwickau, Germany
Phone: 0049 375 27134318
Fax: 0049 375 27134319
E-Mail: zwickau@euroakademie.de
3) Data Protection Officer
For any questions relating to the processing of your personal data as well as to your rights concerning data protection please contact:
In-house:
Petra Kaltofen
Hauptstraße 23
63811 Stockstadt am Main, Germany
Phone: 0049 6027 41880
Fax: 0049 6027 418820
Email: datenschutz@eso.de
Off-site Data Protection Controller:
contact form: https://www.dsextern.de/anfragen
DS EXTERN GmbH
Dipl.-Kfm. Marc Althaus
Frapanweg 22
22589 Hamburg, Germany
4) Log-Files
Each time you visit our website, we automatically collect data and information from your device's system and store it in so-called server log files. This data is information that relates to an identified or identifiable natural person (here: website visitor). The data is automatically transmitted by your browser when you visit our website. The following data is collected:
- The time our website was accessed (request to the host provider's server),
- URL of the website from which you accessed our website
- the operating system you are using,
- Type and version of the browser you are using,
- IP address of your computer.
The purpose of this processing is to ensure that our website can be accessed from your device and to enable our website to be displayed correctly on your device or in your browser. We also use the data to optimise our website and to ensure the security of our systems. This data is not analysed for marketing purposes.
The processed information is only stored for as long as necessary for the intended purpose or as required by law. Typically, this technical information is deleted or made unrecognisable after seven days at the latest.
In some areas of the website, there is also extended logging. This serves to provide support in the event of support and to quickly recognise errors. The following information is also recorded:
- URL
- skin
- session ID
- Logged-in editors (users)
- Name of the threads (process name)
- Remarks
This data is stored for 24 hours.
The legal basis for the processing is Art. 6 para. 1 lit. f) GDPR. We have a legitimate interest in presenting you with a website optimised for your browser and enabling communication between our server and your end device. In particular, the processing of your IP address is necessary for the latter.
Furthermore, our legitimate interest is to be able to help you as quickly as possible in the event of support and to recognise and rectify errors as quickly as possible.
The recipient of the data is our server host, who works for us as part of a contract data agreement.
The provision of personal data is not required by law or contract and is not necessary for the conclusion of a contract. You are also not obliged to provide the personal data. However, failure to provide it may mean that you will not be able to use our website or will not be able to use it to its full extent.
5) Analyse
6) Google Tag Manager
7) YouTube
8) Ads
9) Softgarden
10) Usercentrics
11) Information material form
On our website you will find a form which you can use to request information material about training, studies and/or further education. The location you selected is the Controller with regard to the processing of personal data resulting from the utilization of the form (see Chapter 2) Controller). When you contact us using this form, the data you enter in the input fields will be processed exclusively by the location you selected.
The required details (marked with an ‘*’) include the following data:
- program
- start date of the program
- preferred location (only on general pages)
- delivery method (digital or postal)
If you want to receive the information material digitally, the required details (marked with an ‘*’) include the following additional data:
- form of address
- first name
- last name
- phone number / mobile number
- Email address
If you want to receive the information material by post, the required details (marked with an ‘*’) include the following additional data:
- form of address
- first name
- last name
- street
- house number
- zip code
- place
- country
- phone number / mobile number
- Email address
The required details are necessary to enable us, within the bounds of our internal routing, to assign the inquirer to the right persons in charge, answer inquiries to the best of our knowledge, and to guarantee a direct customer service approach. We use a central CRM system which forwards the inquiries directly to the appropriate educational institution and the corresponding advisor based on the above compulsory details.
In addition, the following data is processed when sending the message:
- your IP address
- date and time of sending
- your consent to the Data Privacy Statement
- your agreeing or disagreeing to receive advertisements from Euro Akademie
- your confirmation that you are at least sixteen years old.
The purpose of processing your personal data is to deal with your request for information material, answer your inquiry or other queries, contact the inquirer, provide professional and consistent advice during the decision-making process, invite you to information sessions, for example to an Open House, study taster, or the like, or to prepare customized offers.
Legal basis for processing the personal data you have provided us with in the context of requesting information is our legitimate interest according to GDPR art. 6 (1) (f). It is in our legitimate interest to enable you to request brochures and other information about training, studies, and/or further education in order to get a general idea about the training, studies, and/or further education we offer as well as to get sound advice and support when selecting a suitable educational opportunity.
Additional personal data processed when sending the form (IP address, date and time of sending) helps us to prevent misuse of our contact form and to document that – and whether – you have given your consent with regard to and/or have seen the Data Privacy Statement and that you are at least sixteen years old. The legal basis for this is our legitimate interest according to GDPR art. 6 (1) (f). We have a legitimate interest in preventing misuse of our form and/or to establish proof of such misuse. In addition, we have a legitimate interest in recording that you have given your consent with regard to and/or have seen the Data Privacy Statement as well as proof that you are at least sixteen years old.
If you have given your consent with regard to promotional activities, we will also process the data for this purpose. The legal basis for processing this data is our legitimate interest according to GDPR art. 6 (1) (f). We have a legitimate interest in processing the data you entered as part of your request for brochures in order to send you information about our products and services.
The processed data will be stored only as long as this is necessary for the intended purpose or as is required by law.
The additional data collected when the form was sent will be deleted after a maximum of 7 days.
The recipient of the data is Euro IT Solutions Service und Vertriebs GmbH which provides the CRM and operates on our behalf in the context of commissioned order processing as well as the service-provider which operates on our behalf in the context of a commissioned data processing agreement. Further recipients of data are service providers from the mail and SMS services sector, who are also active within the scope of order processing.
Insofar as we draw on our legitimate interest as grounds for the lawfulness of processing your personal data, you have the right to object.
Right of objection
You can send or inform us about your objection at any time (e.g. by emailing your objection to datenschutz@eso.de).
Providing us with personal data is neither required by law nor by contract nor is it necessary for the conclusion of a contract. You are not obliged to provide personal data. However, failure to provide such data could under certain conditions result in you being unable to use our contact form.
12) Contact form
On our website you will find a contact form which you can use to contact us electronically. The location you selected is the Controller with regard to the processing of personal data resulting from the utilization of the form (see Chapter 2) Controller). When you contact us using this form, the data you enter in the input fields will be processed exclusively by the location you selected.
The required details (marked with an ‘*’) include the following data:
- email address
- favored location (only on general pages)
- form of address
- first name
- last name
- phone number / mobile number
- the information contained in your message
Please note that the amount of personal data collected in the context of the contact form also depends on the details you provide in the message part of the contact form.
The required details are necessary to enable us, within the bounds of our internal routing, to assign the inquirer to the right persons in charge, answer inquiries to the best of our knowledge, and guarantee a direct customer service approach. We use a central CRM system which forwards the inquiries directly to the appropriate educational institution and the corresponding advisor based on the above compulsory details.
In addition, the following data is processed when sending the message:
- your IP address
- date and time of sending
- your consent to the Data Privacy Statement
- your agreeing or disagreeing to receive advertisements from Euro Akademie
- your confirmation that you are at least sixteen years old.
The purpose of processing your personal data, in terms of the required as well as the voluntary details, is to deal with contact inquiries and to enable us to contact the inquirer in order to answer his or her queries. All other personal data processed when the message is sent (IP address, date and time of sending) serves to prevent misuse of our contact form.
The legal basis for the processing of personal data as described herein is GDPR art. 6 (1) (f). Our legitimate interest is to enable you to contact us at any time so that we can answer your inquiries.
Additional personal data processed when sending the form (IP address, date and time of sending) helps us to prevent misuse of our contact form and to document that – and whether – you have given your consent to and/or have seen the Data Privacy Statement and that you are at least sixteen years old.
The legal basis for this is our legitimate interest according to GDPR art. 6 (1) (f). We have a legitimate interest in preventing misuse of our form and/or to establish proof of such misuse. In addition, we have a legitimate interest in recording that you have given your consent to and/or have seen the Data Privacy Statement as well as in documenting the proof that you are at least sixteen years old.
If you have given your consent with regard to promotional activities, we will also process the data for this purpose. Legal basis for this data processing is our legitimate interest according to GDPR art. 6 (1) (f). We have a legitimate interest in processing the data you entered as part of the contact form in order to send you information about our products and services.
The processed data will be stored only as long as this is necessary for the intended purpose or as is required by law.
The additional data collected when the form was sent will be deleted after a maximum of 7 days.
The recipient of the data is Euro IT Solutions Service und Vertriebs GmbH which provides the CRM and operates on our behalf in the context of commissioned order processing as well as the service-provider which operates on our behalf in the context of a commissioned data processing agreement. Further recipients of data are service providers from the mail and SMS services sector, who are also active within the scope of order processing.
Insofar as we draw on our legitimate interest as grounds for the lawfulness of processing your personal data, you have the right to object.
Right of Objection
You can send or inform us about your objection at any time (e.g. by emailing your objection to datenschutz@eso.de).
Providing us with personal data is neither required by law nor by contract nor is it necessary for the conclusion of a contract. You are not obliged to provide personal data. However, failure to provide such data could under certain conditions result in you being unable to use our contact form.
13) Consultation form
On our website you will find a form which you can use to contact us electronically in order to make an appointment for a no-obligation consultation about our educational offers. The location you selected is the Controller with regard to the processing of personal data resulting from the utilization of the form (see Chapter 2) Controller). When you contact us using this consultation form, the data you enter in the input fields will be processed exclusively by the location you selected.
The required details (marked with an ‘*’) include the following data:
- form of address
- last name
- first name
- Email address
- phone number / mobile number
- the information contained in your message
Please note that the amount of personal data collected in the context of the consultation form also depends on the details you provide in the message part of the consultation form.
The required details are necessary to enable us, within the bounds of our internal routing, to assign the inquirer to the right persons in charge, answer inquiries to our best knowledge, and guarantee a direct customer service approach. We use a central CRM system which forwards the inquiries directly to the appropriate educational institution and the corresponding advisor based on the above compulsory details.
In addition, the following data is processed when sending the message:
- your IP address
- date and time of sending
- your consent to the Data Privacy Statement
- your agreeing or disagreeing to receive advertisements from Euro Akademie
- your confirmation that you are at least sixteen years old or have the consent of a parent or legal guardian.
The purpose of processing your personal data in terms of the required as well as the voluntary details, is to deal with consultation inquiries and to enable us to contact the inquirer in order to answer his or her queries. All other personal data processed when the message is sent (IP address, date and time of sending) serves to prevent misuse of our contact form.
The legal basis for the processing of personal data as described herein is GDPR art. 6 (1) (f). Our legitimate interest is to enable you to contact us at any time in order to make an appointment for a consultation so that we can answer your queries.
Additional personal data processed when sending the form (IP address, date and time of sending) helps us to prevent misuse of our contact form and to document that – and whether – you have given your consent with regard to and/or have seen the Data Privacy Statement and that you are at least sixteen years old.
The legal basis for this is our legitimate interest according to GDPR art. 6 (1) (f). We have a legitimate interest in preventing misuse of our form and/or to establish proof of such misuse. In addition, we have a legitimate interest in recording that you have given your consent and/or have seen the Data Privacy Statement as well as in documenting the proof that you are at least sixteen years old.
If you have given your consent with regard to promotional activities, we will also process the data for this purpose. Legal basis for this data processing is our legitimate interest according to GDPR art. 6 (1) (f). We have a legitimate interest in processing the data you entered as part of the consultation form in order to send you information about our products and services.
The processed data will be stored only as long as this is necessary for the intended purpose or as is required by law.
The additional data collected when the form was sent will be deleted after a maximum of 7 days.
The recipient of the data is Euro IT Solutions Service und Vertriebs GmbH which provides the CRM and operates on our behalf in the context of commissioned order processing as well as the service-provider which operates on our behalf in the context of a commissioned data processing agreement. Further recipients of data are service providers from the mail and SMS services sector, who are also active within the scope of order processing.
Insofar as we draw on our legitimate interest as grounds for the lawfulness of processing your personal data, you have the right to object.
Right of Objection
You can send or inform us about your objection at any time (e.g. by emailing your objection to datenschutz@eso.de)
Providing us with personal data is neither required by law nor by contract nor is it necessary for the conclusion of a contract. You are not obliged to provide personal data. However, failure to provide such data could under certain conditions result in you being unable to use our contact form.
14) Application form
On our website you will find a form which you can use to contact us electronically in order to submit your application for the training, studies or further education offered. The location you selected is the Controller with regard to the processing of personal data resulting from the utilization of the form (see Chapter 2) Controller). When you contact us using this application form, the data you enter in the input fields will be processed exclusively by the location you selected.
The following data will be collected in this context:
- master data
- applicant's data
- information contained in the application documents you send
The required details are necessary to enable us, within the bounds of our internal routing, to assign the inquirer to the right persons in charge, process the application in its entirety, and guarantee a direct customer service approach. We use a central CRM system which forwards the inquiries directly to the appropriate educational institution and the corresponding advisor based on the above compulsory details.
In addition, following data is processed when sending the message:
- your IP address
- date and time of sending
- your consent to the Data Privacy Statement
- your agreeing or disagreeing to receive advertisements from Euro Akademie
- your confirmation that you are at least sixteen years old or have the consent of a parent or legal guardian.
Please note that the amount of personal data collected in the context of the application form also depends on the details you reveal in the message included in the form or in the application documents.
The purpose of processing your personal data is to process the application and to enable us to contact the inquirer in order to answer his or her queries. The purpose of processing your personal data resulting from the application documents you sent us is to identify suitable applicants. All other personal data processed when the message is sent (IP address, date and time of sending) serves to prevent misuse of our contact form.
The legal basis for our processing of your master data is GDPR art. 6 (1) (f). Our legitimate interest is to enable you to contact us at any time so that we can answer your queries. The legal basis for our processing of your personal data resulting from the application is GDPR art. 6 (1) (b) and art. 88 (1) as well as § 26 (1) of the new Federal Data Protection Act.
Additional personal data processed at the time of sending the form (IP address, date and time of sending) helps us to prevent misuse of our contact form and to document that – and whether – you have given your consent with regard to and/or have seen the Data Privacy Statement and that you are at least sixteen years old.
The legal basis for this is our legitimate interest according to GDPR art. 6 (1) (f). We have a legitimate interest in preventing misuse of our form and/or to establish proof of such misuse. In addition, we have a legitimate interest in recording that you have given your consent and/or have seen the Data Privacy Statement as well as to document the proof that you are at least sixteen years old. If you have given your consent with regard to promotional activities, we will also process the data for this purpose.
Legal basis for this processing of data is our legitimate interest according to GDPR art. 6 (1) (f). We have a legitimate interest in processing the data you entered as part of the consultation form in order to send you information about our products and services. Your personal data will be processed only as long as this is necessary for the purpose. The application email and the documents you send us will be retained until a decision is made as to whether to accept the applicant or not, and it will be deleted afterwards.
The additional data collected when the form was sent will be deleted after a maximum of 7 days.
The recipient of the data is Euro IT Solutions Service und Vertriebs GmbH which provides the CRM and operates on our behalf in the context of commissioned order processing as well as the service-provider which operates on our behalf in the context of a commissioned data processing agreement. Further recipients of data are service providers from the mail and SMS services sector, who are also active within the scope of order processing. Insofar as we draw on our legitimate interest as grounds for the lawfulness of processing your data, you have the right to object:
Right of objection:
You have the right of objection. You can send or inform us about your objection at any time (e.g. by emailing your objection to datenschutz@eso.de).
Providing us with personal data is neither required by law nor by contract nor is it necessary for the conclusion of a contract. You are not obliged to provide personal data. However, the failure to provide such data could under certain conditions result in you being unable to use our contact form.
15) 'You are welcome!' form
When you visit our locations or when we visit your company or when you meet us at exhibitions or any other event, you have the option to fill in a form ('You are welcome!') which you can use to request information material about training, studies, further education and/or other educational opportunities or to ask for individual consultation. The location indicated on the form you filled in is the Controller with regard to the processing of personal data resulting from the utilization of the form (see Chapter 2) Controller). When you contact us using this ‘You are welcome!’ form, the data you enter will be processed exclusively by the location you selected.
This comprises the following information:
- form of address
- first name
- last name
- street
- house number
- zip code
- city
- country
- phone number / mobile number
- Email address
- start date
- the data you entered as part of the field education program / remarks
- if applicable, any other data you entered in the form.
The purpose of processing your personal data is to deal with your request for information material, answer your inquiry or other queries, contact the inquirer, provide professional and consistent advice during the decision-making process, invite you to information sessions, for example to an Open House, study taster, or the like, or to prepare customized offers. Legal basis for processing the personal data you have provided us with in the context of requesting information is our legitimate interest according to GDPR art. 6 (1) (f). It is in our legitimate interest to enable you to request brochures and other information about training, studies, and/or further education in order to get a general idea about the training, studies, and/or further education we offer as well as to get sound advice and support when selecting a suitable educational opportunity. If you have given your consent with regard to promotional activities, we will also process the data for this purpose. Legal basis for this processing of data is our legitimate interest according to GDPR art. 6 (1) (f). We have a legitimate interest in processing the data you entered as part of this form in order to send you information about our products and services. The completed form which you hand in at your selected location will be scanned by the location and is recorded in our CRM. The processed data will be stored only as long as this is necessary for the intended purpose or is required by law. The recipient of the data is Euro IT Solutions Service und Vertriebs GmbH which provides the CRM and operates on our behalf in the context of commissioned order processing. Further recipients of data are service providers from the mail and SMS services sector, who are also active within the scope of order processing. Insofar as we draw on our legitimate interest as grounds for the lawfulness of processing your personal data, you have the right to object.
Right of objection
You can send or inform us about your objection at any time (e.g. by emailing your objection to datenschutz@eso.de).
Providing us with personal data is neither required by law nor by contract nor is it necessary for the conclusion of a contract. You are not obliged to provide personal data. However, the failure to provide such data could under certain conditions result in you being unable to use our contact form.
16) Formulare „Empfehlen Sie uns weiter!“, „Schüler werben Schüler“, „Jetzt die Prämie schnappen“
For the recruitment of new students by students, we use the cards with the headings „Empfehlen Sie uns weiter!“, „Schüler werben Schüler“, „Jetzt die Prämie schnappen“ on which both the person recruiting and the person to be recruited can enter their data and sign in each case. The controller for the personal data processed as a result of using the respective form is the location indicated on the form you are using (see section ‘2) Controller’). If you contact us via this form, the data specified in the contact form will be processed exclusively by the location you have selected.
This includes the following data
- First name
- Surname
- Street address
- House number
- Postcode
- City
- Telephone number / mobile phone number
- e-mail address
- Place of training, class
- Training programme
- Payment details
- Signature
The purpose of processing the personal data is to recruit new students from students who have already registered and to provide the recruiting party with a bonus for this.
The legal basis for the processing of the personal data provided by you in the context of this campaign is, on the one hand, the initiation of the contract in accordance with Art. 6 para. 1 lit. b) GDPR, as well as our legitimate interest in accordance with Art. 6 para. 1 lit. f) GDPR through this incentive for registered students to advertise our educational offers and thus attract new students.As a further legal basis, we use the consent pursuant to Art. 6 para. 1 lit. a) GDPR of the person to be advertised in order to provide them with the necessary offers.
The recipient of the data is Euro IT Solutions Service und Vertriebs GmbH, which provides the CRM and works for us as part of a commissioned data processing agreement, and the server host, which works for us as part of a commissioned data processing agreement.
The processed data is only stored for as long as necessary for the intended purpose or as required by law. In the event of successful mediation, the data is stored for 10 years. If the placement is not successful, the data will be deleted at the end of the first quarter of the following year.
If we base the processing of your personal data on our legitimate interest, you have the right to object.
Right of objection
You can send or inform us about your objection at any time (e.g. by emailing your objection to datenschutz@eso.de).
Providing us with personal data is neither required by law nor by contract nor is it necessary for the conclusion of a contract. You are not obliged to provide personal data. However, the failure to provide such data could under certain conditions result in you being unable to use our contact form.
17) Registration form for further education and training
At our locations, during company visits or at trade fairs or other events where you can meet us, you have the opportunity to fill out a form which you can use if you would like to register for further education or training. The controller responsible for the personal data processed as a result of the use of the form is the location indicated on the form you use (see section "2) Controller"). If you contact us through this form, the data provided in the contact form will be processed exclusively by the location you have chosen.
This includes the following:
- form of address
- first name
- last name
- street
- house number
- zip code
- place
- telephone number / mobile number
- email address
- name of the further education
- if applicable, details of the employer
The purpose of processing your personal data is to deal with your request for information material, answer your inquiry or other queries, contact the inquirer, provide professional and consistent advice during the decision-making process, invite you to information sessions, for example to an Open House, study taster, or the like, or to prepare customized offers.
Legal basis for processing the personal data you have provided us with in the context of requesting information is our legitimate interest according to GDPR art. 6 (1) (f). It is in our legitimate interest to enable you to request brochures and other information about training, studies, and/or further education in order to get a general idea about the training, studies, and/or further education we offer as well as to get sound advice and support when selecting a suitable educational opportunity.
If you have given your consent with regard to promotional activities, we will also process the data for this purpose.
Legal basis for this processing of data is our legitimate interest according to GDPR art. 6 (1) (f).
We have a legitimate interest in processing the data you entered as part of this form in order to send you information about our products and services.
The completed form which you hand in at your selected location will be scanned by the location and is recorded in our CRM.
The processed data will be stored only as long as this is necessary for the intended purpose or is required by law.
The recipient of the data is Euro IT Solutions Service und Vertriebs GmbH which provides the CRM and operates on our behalf in the context of commissioned order processing. Further recipients of data are service providers from the mail and SMS services sector, who are also active within the scope of order processing.
Insofar as we draw on our legitimate interest as grounds for the lawfulness of processing your personal data, you have the right to object.
Right of objection
You can send or inform us about your objection at any time (e.g. by emailing your objection to datenschutz@eso.de).
The provision of personal data is not required by law, but it is necessary for the conclusion of a contract and thus for the implementation of further education and training. You are not obliged to provide the personal data. However, failure to provide the data means that the necessary contract cannot be concluded and therefore registration cannot take place.
18) Making contact
You have the choice to contact us by mail, phone, fax, or email.
If you contact us by mail we may process in particular your address details (e.g. name, first name, street, place of residence, zip code), the date and time of reception of your mail as well as information gathered from the content of your letter.
If you contact us by phone, we can process in particular your phone number as well as information requested during the conversation such as your name, your email address, the time of your call and details of your query.
If you contact us by fax, we can process in particular the fax number and/or the source identifier as well as other details contained in your fax.
If you contact us by email, we will process in particular your email address, the time of emailing as well as data contained in the email (including attachments if any).
The purpose of processing the above data is to deal with the contact inquiry and to enable us to contact the inquirer in order to answer his or her queries.
The legal basis for the processing of personal data as described herein is GDPR art. 6 (1) (f). Our legitimate interest is to enable you to contact us at any time so that we can answer your queries.
The personal data will be deleted as soon as it is no longer required for the intended purpose for which it was collected.
Right of objection
You have the right of objection. You can send or inform us about your objection at any time (e.g. by emailing your objection to datenschutz@eso.de).
Providing us with personal data is neither required by law nor by contract nor is it necessary for the conclusion of a contract. You are not obliged to provide personal data. However, failure to provide such data could under certain conditions result in you being unable to contact us or in us being unable to get in touch with you.
19) Social Networks & External Links
Apart from this website, we also maintain a presence in various social media which you can reach by clicking on the corresponding command buttons on our website. If you visit such a site, it may be possible that personal data is transferred to the provider of the social network. It is possible that, apart from storage of the data you specifically enter in this social medium, other information may be processed by the provider of the social network. Moreover, the provider of the social network may process the most important data regarding the computer system from which you are accessing the social network, e.g. your IP address, the type of processor you use, and your browser version including plug-ins. If you are logged into your personal user account in the respective network while visiting such a website, this network can associate your visit with your account. You can communicate with us via our social media channels. Processing takes place on the legal basis of joint responsibility pursuant to Art. 26 GDPR. For all processing of our social media channels, the data protection declaration of the respective operator, which you can find here:
- X: https://privacy.x.com
- Instagram: https://help.instagram.com/155833707900388
- Pinterest: https://policy.pinterest.com/de/privacy-policy
- YouTube: https://policies.google.com/privacy
- TikTok: https://www.tiktok.com/legal/page/eea/privacy-policy/en
Exception: If you provide us with personal data such as your name, e-mail address or similar data via the communication channels provided by the respective platform, for example in order to answer an enquiry, we also process this enquiry in our systems. In addition to the platform operators, recipients of your data can also be service providers that we use to ensure a fast and efficient response to your enquiries. We would also like to point out that our website contains further links to external external websites, whereby we have no influence on the processing of data on these external website.
20) Facebook fanpage
Our Facebook fan pages are operated under URLs
www.facebook.com/euroakademie,
https://www.facebook.com/euroschulenberlin1/,
www.facebook.com/Beruf.Ausbildung,
www.facebook.com/esoDresdenMeissenRiesa,
www.facebook.com/esogoerlitzzittau,
www.facebook.com/EuroAkademieHannover
through which you can communicate with us.
The privacy policy of Facebook Inc. which you can find here: https://de-de.facebook.com/about/privacy/ is relevant for all processing under this URL. The legal basis for this data processing is art. 6 para. 1 b) GDPR. In this processing, our cooperation with Facebook is based on a contract of joint responsibility pursuant to art. 26 GDPR, which is available at this URL: https://www.facebook.com/legal/terms/page_controller_addendum. In addition, we process statistical data from Facebook Insight on the basis of art. 6 para. 1 f) GDPR, and our legitimate interest in continuously improving our services and our offer. If you provide us with personal data such as your name, email address or similar data via the communication channels provided by Facebook, for example to answer an enquiry, we also process this enquiry in our systems. Recipients of your data may also be other service providers in addition to Facebook, which we use to ensure a fast and efficient response to your requests.
21) Data Security
We use technical and organizational means to secure our website and other systems against loss, damage, access, modification, or distribution of your data by unauthorized persons. Despite regular checks, however, complete protection against all dangers is not possible.
22) Modification of the Data Privacy Statement
Amendments of laws or changes in our in-house processes can make adapting this Data Privacy Statement necessary. In case of any modifications, we will inform you accordingly in a separate notice under the heading ‘Privacy Policy’.
23) Disclaimer
You have the right to revoke any consent you have given at any time and this will apply from that moment on. The lawfulness of the processing done based on your consent up to your revocation remains unaffected by your revocation. Please send your revocation to datenschutz@eso.de.
24) Rights of the Data Subject
As a general rule, you have the following rights:
- Right of access (GDPR art. 15)
- Right to rectification (GDPR art. 16)
- Right to object (GDPR art. 21)
- Right to erasure (GDPR art. 17)
- Right to restriction of processing (GDPR art. 18f.)
- Right to data portability (GDPR art. 20)
Please send any inquiries concerning the above to datenschutz@eso.de. Please note that when we receive such inquiries, we have to make sure that they have actually been sent by the person concerned. Without prejudice to other legal redress in terms of administrative law or judicial remedies, you have the right to file a complaint with a supervisory authority for data protection. Our website does not include any automatized decision-making.